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Mission,
Values, and Guiding Principals and
Business Goals and Objectives Mission: GEMS,
is committed to be a global partner to all of our customers, to provide the
highest level of representation and responsiveness, to employ people of the
highest character who possess the talent, skills, and personal commitment to
enable GEMS, to not only meet, but exceed our customer’s expectations, and
to achieve all established business objectives.
Values: To
achieve our Mission, GEMS, values its people, product, and processes:
. People – Are our greatest resource and will be
treated as such. ·
Product – Are the manifestation of all of our efforts and must meet
not our quality, timing, and cost objectives, but those of our customers. ·
Processes – Will be established to complement our Mission and focus
our efforts on achieving our business objectives. Guiding
Principals: ·
To provide honest and ethical representation, without question, at all
times. ·
To establish and nurture mutually beneficial partnerships with all
customers. ·
To meet all continuous improvement objectives internally and to assist
our customers to meet their continuous improvement objectives. ·
To provide our employees a high quality workplace, recognize their skills
and talents, and a lasting relationship. Business
Goals and Objectives: ·
To be the recognized leader in the strategic supply of selected items to
our target markets from our global supply base. ·
To be a strategic partner with our suppliers as they strive to expand
their North American customer base and with the customer base as they strive to
find the highest quality product at the lowest possible cost to fulfill their
material supply requirements. ·
To respond to our customers with value-added services as needed,
including materials management, engineering, design, and applications services,
and product / process reviews to identify means to reduce total cost. ·
To provide the most effective liaison between the supply base and the
end-user possible. ·
To grow the market share of our supply base.
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To focus internal efforts on growth. ·
To make the global marketplace our own ‘backyard’. ·
To establish and maintain the highest quality level possible. ·
To exceed all defined customer requirements in the most cost-effective
manner. ·
To establish and achieve continuous improvement goals. ·
To achieve 100% on-time documentation, first piece submissions, and
shipments to all customers. ·
To honestly communicate information with all parties. ·
To represent the quality of the supply base to the end-user effectively
and to promote achieving established quality certification or accreditation to
the supply
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Disclaimer©2003- 2005 Copyright Shanghai GEMS Industrial Supply Co., Ltd, designe by GEMS RM515, No 500,Xinjiang Road, Shanghai, China. Post code: 200070 |
